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Privacy Policy

At Tubchr, we value your privacy and want to let you know how we deal with personal information. In a way, it is a brief description of what kinds of data are collected, what is collected, why it is collected, how it is being used, and also how they are protected.

1. Information We Collect

We collect the following when you visit our site, place an order, or contact us:

  • Personal Details - This includes your name, email address, phone number, and shipping information when you are purchasing.
  • Account Information - If you create accounts for us, we may keep your login details to assist in making your buying experience seamless.
  • Transaction Information - Any information related to your orders and any communication with us.
  • Technical Data - IP addresses, type of browser, and usage patterns that enable us to work on the functionality of the website.

2. Why information is collected and used?

Information is collected for the following purposes:

  • For processing orders and service to customers.
  • Improving website functionalities and site content.
  • For communicating about orders, updates, and other relevant information.
  • For legal compliance and protecting the website from abuse.

3. Sharing Your Data

We do not sell personal data to any person. However, we may share with:

  • Service Providers - Such as shipping and payment processing companies involved in completing your order.
  • Authorities - Military jurisdictions, where it is called for by law or for safety purposes.

4. Data Protection and Your Rights

This personal data is processed in accordance with the Personal Data (Privacy) Ordinance (PDPO) of Hongkong. You have the;

  • Right to request access to that information about you.
  • Right to request the correction of any inaccurate personal data.
  • Right to withdraw consent from marketing communications at any time.
  • Right to request the erasure of data where such request is in accordance with the law.

5. Cookies and Tracking

We enhance your browsing experience with the help of cookies. Tracking your website usage is done using Cookies.

6. Security of Data

All reasonable measures are being taken to ensure that no unauthorized access, loss, or misuse could be made of your personal information. However, as no system is foolproof, you should proceed with caution while sharing any personal details over the Internet.

7. Updates to This Policy

This Privacy Policy may be modified to reflect changes in the governing rules or our services. Any amendments shall be published here stating a fresh effective date.

If you have any questions or concerns, please contact us at [email protected].